Phone: 207.942.5320    Claims Fax: 207.942.5329    E-mail:  

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    About Us

    Our company objective has been to provide our clients with a quality product, professional service and state of the art adjustment practices.   We represent our customer’s interests in a confidential, professional manner, understanding that our actions are a reflection on our client’s organization.

    Our goal is to provide a product that is organized, clear, concise, and presented in a timely manner.  This is accomplished by giving our customers what they want, when they want it and how they want it.  We believe this is achieved through the size of our company which is large enough to service all of our clients’ requests, however not so large that we cannot adapt to a company’s specific needs.

    McKenzie/Mosley Adjustment Services, LLC is a member in the National Association of Independent Insurance Adjusters and we have (9) Licensed adjusters as well as an administration professional.  Our associates have chosen to work with us because of our philosophy which revolves around our company’s integrity and quality.

    Our adjusters are well trained professionals bringing years of experience and knowledge to our company.  All of our Adjusters hold valid State of Maine Adjuster’s Property and Casualty licenses.  Many of our Adjusters hold various professional certifications including but not limited to AIC, CPCU, CMIA, SCLA, IICRC, and are actively involved in ongoing industry training.  Three of our staff members also hold New Hampshire State Adjuster Licenses, and we are available to accept losses in Southern New Hampshire as well as the State of Maine.   We also have an ongoing training program for new adjusters which incorporates in house training and various programs within the insurance industry.


    Roger McKenzie and Andy Smith

    Roger McKenzie
    Roger has a B.S. Degree in Business Administration from Husson College and an A.S. Degree in Business Management from the University of Maine at Orono. Roger has been in the insurance industry since 1989 and had worked for a national independent adjustment company and a major property casualty insurance company prior to starting McKenzie/Mosley Adjustment Services in 1996.

    Andy Smith
    Andy started his career as a Trainee with Mckenzie/Mosley and over a 11 period has become a Partner in the firm.  Andy specializes in Property claims.  He has a strong background in the building trades.

    Roger and Andy have participated in a wide variety of schooling and training throughout their adjustment careers and continuing education is encouraged within our company.


    William McLaughlin: Bill has a B.S. Degree in Accounting from Husson College and has the following professional designations; Associate in Claims, Senior Claims Law Associate and Certified Master Inter-Company Arbitrator. He has been in the insurance industry since 1970 where he worked for an international property casualty insurance carrier. Bill has held many levels of supervisory and technical positions prior to joining our company as a General Adjuster.

    Philip Brown: Phil has a B.S. Degree in Criminal Justice from Bryant College. He has been in the insurance industry since 1988 and had worked for a national independent adjustment company and a major property casualty insurance carrier prior to joining our company.

    M. David Spring: Dave has an Associate Degree in Business Management from Nichols College.  He has been in the Insurance industry since 1970 working with a large independent adjusting firm and with a regional Property Casualty Carrier.  He has extensive multi line experience including claims that relate to operation in working industrial forests.  He has enjoyed a long history of knowing and working with local agents to exceed customer expectations.

    Deborah E. Hazen: Debby has been in the Insurance industry since 1989.  She has experience as a multi line adjuster specializing in large property losses, and has held managerial positions with a major property/casualty insurer.  Her background also includes experience with a risk management organization and handling independent insurance claims.  Debby holds the AIC and CPCU designations.

     Charles Pinkham: Chuck has a B.S in Business Management from Husson College and has studied Mechanical Engineering Technology at the University of Maine at Orono.  He is a retired Maintenance Operations Flight Commander with the Maine Air National Guard and has been in the insurance industry working as an independent Adjuster and Staff Adjuster with 19+ years of experience.  Chuck joined our firm in 2013 and specializes in property claims.  He has extensive experience in adjusting Heavy Equipment and Recreational Vehicle claims.

     Angela Ivy: Angee has a BA in Social Work from University of Southern Maine.  She has been handling insurance claims for a large national carrier since 2001 in the State of Maine and was a large loss adjuster for 7 of the 17 years in the field.  She holds P&C adjusting licenses in 6 states, has IICRC certifications in Applied Structural Drying and Water Damage Restoration. She also holds the AIC designation.  Angee joined M/M in September 2018, and specializes in Property claims.

    Jake Armstrong:  Jake has a degree from Eastern Maine Community College and has been working for Mckenzie/Mosley since September of 2015.  He started part time training while attending college and is now a State of Maine Licensed Multi-Lines Adjuster.  Jake is very knowledgeable in the building trades.

    Karen Licata: Karen is our claims assistant who has been with us since 2006 and has attended classes at Beal College. She works with our clients to receive and processes all the new claims. She also works closely with our adjusters to provide assistance with the claims handling process. Karen provides a live voice to our clients and insured’s who require immediate assistance when the answering service or email is not convenient for them.

    © 2009 McKenzie Mosley Adjustment Services

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